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HomeLog inUK funds OEICs Unit trustsComplaints

How to complain to abrdn Fund Managers Limited

If you have any complaint about abrdn Fund Managers Limited or the service you have received from us, you can contact us in the following ways.

By post

The Complaints Team
abrdn Fund Managers Limited
PO Box 12233
Chelmsford
Essex
CM99 2EE

By phone

UK investor helpline

If you are a UK investor, you can contact our complaints team by calling: 0345 113 6966

International investor helpline

If you are an investor outside of the UK, you can contact our complaints team by calling: +44 1268 445 488

Our complaints procedure

Download the abrdn Open Ended Complaint Handling Procedure UK

Financial Ombudsman Service

We aim to respond within 5 days of receiving a complaint. If we cannot resolve it to your satisfaction, you can take your complaint to the Financial Ombudsman Service, a national service to sort out financial disputes. You can contact the service at:

Financial Ombudsman Service
Exchange Tower
London
E14 9SR

UK helpline: 0800 023 4567