abrdn believes it is important for investors to understand their investments. To help with this, we have links listed below to answers to frequently asked questions, which may address your immediate questions. Please be aware that the information below is for general use only. It is important that before deciding whether to acquire, hold or redeem an investment in an abrdn fund you consider the Fund's Product Disclosure Statement (PDS), the Fund's appropriateness to your own circumstances, objectives and financial situation and consult financial and tax advisors.
How do I apply for units in an Aberdeen Standard Investments fund?
To make an initial investment application into an Aberdeen Standard Investments fund, you will need to read the PDS and complete and sign the Application Form for the fund in which you are investing, which can be downloaded from this website.
All new clients applying for a new Aberdeen Standard Investments account must also complete an Identification Form and provide the required identification documentation (for the purposes of Anti-Money Laundering and Counter-Terrorism Financing laws). Identification Forms can be downloaded from this website.
The completed and signed Application Form and Identification Form and identification documentation can then be posted to:
Aberdeen Standard Investments
C/- Citi Unit Registry Australia
GPO Box 764
Melbourne VIC 3001
If a correctly completed Application Form and Identification Form (if applicable) is received and accepted by us by 2pm (Sydney time) on any Business Day, the request will be processed using the application price for that Business Day (subject to the receipt of cleared funds by cheque or electronic transfer by 9am the following Business Day).
What is the minimum initial investment required to invest in an Aberdeen Standard Investments fund?
The minimum initial investment into an Aberdeen Standard Investments fund is $20,000.
We have the right to fully redeem an investment in a fund if a holding falls below $20,000.
What fees and costs are charged on an application into an Aberdeen Standard Investments fund?
We do not currently charge any fees to apply to invest in an Aberdeen Standard Investments fund.
However, investors will be charged a buy spread on initial and additional applications. A buy spread is a cost incurred by investors when they invest in a fund. Buy spreads are designed to protect investors in the Fund by ensuring that the cost of buying the underlying securities is borne by those who invest in a fund. The buy spread is paid into the Fund (that is, it is not paid to Aberdeen Standard Investments).
How do I make an additional investment in an Aberdeen Standard Investments fund?
To make an additional investment in an Aberdeen Standard Investments fund, you will need to complete and sign an Application Form for the fund in which you are investing, which can be downloaded from the website. The completed and signed Application Form can then be posted or faxed to:
Aberdeen Standard Investments
C/- Citi Unit Registry Australia
GPO Box 764
Melbourne VIC 3001
Or
Aberdeen Standard Investments
C/- Citi Unit Registry Australia
Fax: 1300 101 688 (Australia Investors)
Fax: +61 1300 101 688 (International investors)
If a correctly completed additional investment request is received and accepted by us by 2pm (Sydney time) on any Business Day, the request will be processed using the application price for that Business Day (subject to the receipt of cleared funds by cheque or electronic transfer by 9am the following Business Day).
What is the minimum additional investment amount required to invest in an Aberdeen Standard Investments fund?
The minimum additional investment is $5,000.
Existing unitholders can make additional investments at any time. No contribution fees are payable. However, normal buy spread applies.
Does Aberdeen Standard Investments offer Significant Investor Visa (SIV) compliant funds?
Yes. The Aberdeen Standard Australian Equities Fund (ARSN 087 868 264) and Aberdeen Standard Ex-20 Australian Equities Fund (ARSN 088 905 426) currently comply as ‘Balancing Investments’ to support applications for Significant Investor Visas (SIVs), as detailed in the Department of Immigration and Border Protection’s (DIBP) ‘Migration (IMMI 15/100: Complying Investments) Instrument 2015’ dated 25 June 2015.
Are Aberdeen Standard Investments funds available for investment through mFunds?
Yes. Individuals and superannuation funds can invest in the following funds through mfunds:
- Aberdeen Standard Active Index Income Fund (ASX mFund code AFZ25)
- Aberdeen Standard Actively Hedged International Equities Fund (mFund code: AFZ18)
- Aberdeen Standard Australian Small Companies Fund (mFund code: AFZ20)
- Aberdeen Standard Asian Opportunities Fund (mFund code: AFZ01)
- Aberdeen Standard Australian Fixed Income Fund (mFund code: AFZ21)
- Aberdeen Standard Diversified Fixed Income Fund (mFund code: AFZ29)
- Aberdeen Standard Emerging Opportunities Fund (mFund code: AFZ03)
- Aberdeen Standard Ex-20 Australian Equities Fund (mFund code: AFZ19)
- Aberdeen Standard Fully Hedged International Equities Fund (mFund code: AFZ30)
- Aberdeen Standard International Equity Fund (mFund code: AFZ04)
- Aberdeen Standard Multi-Asset Income Fund (mFund code: AFZ16)
- Aberdeen Standard Multi-Asset Real Return Fund (mfund code: AFZ32)
How do I apply through mFund?
Individuals and superannuation funds should contact their ASX broker (or financial adviser who uses a stockbroking service on their behalf) about investing in an Aberdeen Standard Investments fund through mFund.
Can I invest in an Aberdeen Standard Investments fund through an IDPS Provider?
Yes. You will need to give an instruction to the IDPS Provider to invest in a fund and complete the documents provided by them.
Please contact the Aberdeen Standard Investments Client Service team for a current list of IDPS Providers through which Aberdeen Standard Investments funds are available.
How do I redeem units from an Aberdeen Standard Investments fund?
You can decrease your units by making a withdrawal from a fund. To apply to withdrawal please complete a Withdrawal Form and return it to us using the contact details on the form. Alternatively, you can provide a withdrawal request in writing. Your written request must include your name, contact details, account number, number of units or the dollar amount that you would like to withdraw. The request to withdraw must be signed by all signatories to the investment.
The cut-off time for withdrawal requests is 2pm (Sydney time) on each Business Day (any day other than Saturday or Sunday on which banks are open for general banking business in Sydney).
What is the minimum amount I can withdraw from an Aberdeen Standard Investments fund?
The minimum withdrawal amount from an Aberdeen Standard Investments fund is $5,000, unless the entire investment is withdrawn.
We have the right to fully redeem your investment if a withdrawal request results in your holding falling below $20,000.
How long does it take to process and pay a withdrawal request?
Withdrawal proceeds will be electronically deposited into a nominated Australian bank account, normally within 7 Business Days of the receipt and acceptance of the withdrawal request.
However, in some circumstances, for example, where the assets of a fund are not readily realisable so as to meet the withdrawal, we are permitted by the Constitution to take a longer period of time to pay the withdrawal request.
What fees and costs are charged on a withdrawal from an Aberdeen Standard Investments fund?
We do not currently charge any fees to withdraw from an Aberdeen Standard Investments fund.
However, investors will be charged a sell spread on withdrawals. A sell spread is a cost incurred by investors when they withdraw from a fund. Sell spreads are designed to protect investors in the Fund by ensuring that the cost of selling the underlying securities is borne by those who withdraw from a fund. The sell spread is paid into the Fund (that is, it is not paid to Aberdeen Standard Investments).
What are the fees and costs?
The fees and costs are detailed in the latest Product Disclosure Statement (PDS) for each fund. The PDSs can be viewed or downloaded from the website.
Can I switch between Aberdeen Standard Investments funds?
Switching is not offered between Aberdeen Standard Investments fund. Unitholders wanting to shift their investment from one Aberdeen Standard Investments fund to another will need to complete a Withdrawal Form and Application Form for the relevant fund. We do not currently charge any fees to withdraw or apply to invest in an Aberdeen Standard Investments fund, however, buy/sell spreads will apply.
Please also note that the disposal of units in a fund may realise a capital gain or loss for the unitholder.
How often do Aberdeen Standard Investments funds determine their unit prices?
The unit prices of all Aberdeen Standard Investments funds are determined on a daily basis. The latest unit prices are available on the website.
Do the Aberdeen Standard Investments funds offer a distribution reinvestment plan?
Yes. Unitholders can participate in the distribution reinvestment plan by indicating on their Application Form at the time they apply for the units in a fund. Investors can change their preference at any time by completing a Change of Details Form.
How do I change my account or tax details?
To provide or change personal, fund and financial adviser details you need to complete a Change of Details Form and return it to us. The form can be used to request the following changes to the account:
- Change investor name
- Change investor’s own contact details
- Change mailing address (for ALL correspondence)
- Change of name of a company, trust or superannuation fund, or change of trustee
- Change distribution method
- Change bank account details
- Change an Annual Financial Report election
- Change financial adviser details
Alternatively, you can provide your request in writing or if you have access to our Online Portal you can do it there. Your written request must include your name, contact details, client code and account number/s. The request must be signed by all signatories to the investment.
To provide or change tax details (including tax file numbers, tax residency and tax status) you need to complete a Change of Tax Details Form and return it to us.
These forms can be used by existing unitholders in Aberdeen Standard Investments funds.
Investors through mFund should contact their ASX broker (or financial adviser who uses a stockbroking service on their behalf) about changing their details.
Investors through an IDPS Provider should complete the documents required by the IDPS Provider.
How do I transfer my investment from a third party platform to invest directly with Aberdeen Standard Investments, or vice versa?
We require an Australian Standard Form to be completed to facilitate the transfer of an investment to or from a third party platform. Please refer to the NSW Office of State Revenue for the requirement of Stamp Duty marking, if applicable. If the transferee is a new investor with Aberdeen Standard Investments, an Application Form from the relevant PDS is to be completed, along with an Identification Form (for the purposes of Anti-Money Laundering and Counter-Terrorism Financing laws).
How do I contact Aberdeen Standard Investments for further information?
If you need more information about Aberdeen Standard Investments or any of our products, please contact our client service team at:
Client Services (toll free): 1800 636 888
If calling from outside Australia: +61 2 9950 2853
Corporate reception: +61 2 9950 2888
Fax: +61 2 9950 2800
Email: client.service.aust@aberdeenstandard.com
