Contact Us
Investor / Account Information
If you are an adviser or wealth manager with a general query regarding your client’s OEIC or unit trust investments (including ISAs and Investment Funds) please contact us on 0345 113 6966 (International: +44 (0) 1268 44 54 88) or email customer.services@aberdeenstandard.com. The team is available Monday to Friday between 9:00am and 5.30pm UK time.
Sales contacts for UK financial intermediaries.
If you would like to speak to your regional sales representative, please refer to the below list or use the interactive map to identify the contact in your local area.
Scotland, North East & Northern Ireland
Gary Anderson
Director of Business Development
Email: gary.anderson@aberdeenstandard.com
Midlands & East Anglia
Nick Webb
Director of Business Development
Email: nick.webb@aberdeenstandard.com
Emily Murphy
Associate Director of Business Development (Midlands)
Email: emily.murphy@aberdeenstandard.com
North
Gary Anderson
Director of Business Development
Email: gary.anderson@aberdeenstandard.com
Ross McEwan
Associate Director of Business Development
Email: ross.mcewan@aberdeenstandard.com
South & West
George Moses
Director of Business Development
Email: george.moses@aberdeenstandard.com
Jon Mackley
Associate Director of Business Development
Email: jon.mackley@aberdeenstandard.com
London & South East
Sean Walter
Associate Director of Business Development (South East)
Email: sean.walter@aberdeenstandard.com
Major and 3rd Party Distribution
Dave Fewtrell
Director of Business Development
Email: dave.fewtrell@aberdeenstandard.com
Discretionary and wealth
David McMaster
Director of Business Development
Email: david.mcmaster@aberdeenstandard.com
Simon Cowan
Director of Business Development
Email: simon.cowan@aberdeenstandard.com
Silvana Barrenechea
Director of Business Development
Email: silvana.barrenechea@aberdeenstandard.com
Key Accounts
John Bennett
Investment Business Development Director
Email: john.bennett@aberdeenstandard.com
How To Make A Complaint
By Letter
If you wish to complain about any of our Unit Trusts, OEICs, Investment Trust Plans or ISAs, you can write to us at the following address:
The Complaints Team
Aberdeen Standard Investments
10 Queen's Terrace
Aberdeen
AB10 1XL
Alternatively, you can also make a complaint by:
Telephone: 01224 404490 - Unit Trusts, OEICs, Investment Trust Plans and associated ISAs
Fax: 01224 404486; or by
Email: complaints@aberdeenstandard.com
If your complaint is not resolved to your satisfaction, you may be entitled to refer it to:
The Financial Ombudsman Service
South Quay Plaza
183 Marsh Wall
London
E14 9SR
Telephone: 0800 023 4567
http://www.financial-ombudsman.org.uk
Complaining to the Ombudsman will not affect your legal rights and we will inform you of your rights when answering a complaint.