Contact Us
This page shows the sales contacts for UK financial intermediaries. See below for a list or use the interactive map to find your regional sales representative.
If you are an individual/retail investor, and not an adviser or wealth manager, then please contact 0345 113 6966 (International: +44 (0) 1268 44 54 88) or email customer.services@aberdeenstandard.com for any queries regarding your OEIC or unit trust investments (including ISAs and Investment Funds).
The team is available Monday to Friday between 9:00am and 5.30pm UK time.
Scotland, North East & Northern Ireland
Jamie McIvor
Associate Director of Business Development
Email: jamie.mcivor@aberdeenstandard.com
Midlands & East Anglia
Nick Webb
Director of Business Development
Email: nick.webb@aberdeenstandard.com
Emily Murphy
Associate Director of Business Development (Midlands)
Email: emily.murphy@aberdeenstandard.com
North
Gary Anderson
Director of Business Development
Email: gary.anderson@aberdeenstandard.com
Ross McEwan
Associate Director of Business Development
Email: ross.mcewan@aberdeenstandard.com
South & West
George Moses
Director of Business Development
Email: george.moses@aberdeenstandard.com
Jon Mackley
Associate Director of Business Development
Email: jon.mackley@aberdeenstandard.com
London & South East
Sean Walter
Associate Director of Business Development (South East)
Email: sean.walter@aberdeenstandard.com
Major and 3rd Party Distribution
Craig Metcalf
Director of Business Development
Email: craig.metcalf@aberdeenstandard.com
Chris Hull
Director of Business Development
Email: chris.hull@aberdeenstandard.com
Dave Fewtrell
Director of Business Development
Email: dave.fewtrell@aberdeenstandard.com
Discretionary and wealth
David McMaster
Director of Business Development
Email: david.mcmaster@aberdeenstandard.com
Simon Cowan
Director of Business Development
Email: simon.cowan@aberdeenstandard.com
Silvana Barrenechea
Director of Business Development
Email: silvana.barrenechea@aberdeenstandard.com
How To Make A Complaint
By Letter
If you wish to complain about any of our Unit Trusts, OEICs, Investment Trust Plans or ISAs, you can write to us at the following address:
The Complaints Team
Aberdeen Standard Investments
10 Queen's Terrace
Aberdeen
AB10 1XL
Alternatively, you can also make a complaint by:
Telephone: 01224 404490 - Unit Trusts, OEICs, Investment Trust Plans and associated ISAs
Fax: 01224 404486; or by
Email: complaints@aberdeenstandard.com
If your complaint is not resolved to your satisfaction, you may be entitled to refer it to:
The Financial Ombudsman Service
South Quay Plaza
183 Marsh Wall
London
E14 9SR
Telephone: 0800 023 4567
http://www.financial-ombudsman.org.uk
Complaining to the Ombudsman will not affect your legal rights and we will inform you of your rights when answering a complaint.