Cookie policy

Cookies are small text files, which often include a unique identifier that is sent by a web server to your computer, mobile phone or any other internet enabled device (“device”) when you visit a site. Cookies are widely used in order to make sites work efficiently and help provide us with business and marketing information to enable us to make informed decisions on the development of our sites. We may collect information about your computer, including your IP address, operating system and browser type, for system administration and in order to create reports. This is statistical data about our users’ browsing actions and patterns, and does not identify any individual. We use three main types of cookies: (1) ‘Performance’ cookies, (2) ‘Identification’ cookies, and (3) ‘Targeting’ cookies.

(1) ‘Performance’ cookies are used to help us see how you use our site e.g. which pages you visit. These cookies don't collect any information that could identify you – all the information collected is anonymous and is only used to help us improve the performance of our site, understand what interests our users and measure how effective our advertising is. We use performance cookies to analyse the performance of our site, to help us improve the site by measuring any errors that occur and to see how effective our adverts are (this isn’t shared with third parties). Sometimes cookies are managed for us by third parties, but we don’t allow the third party to use the cookies for any purpose other than those listed above. By using our site, you accept the use of ‘Performance’ cookies.

(2) ‘Identification’ cookies are used to help us customise site content based upon your selections. We use identification cookies to remember choices you have made such as identifying yourself as an IFA or Adviser, to show you when you’re logged in to the site and to target you with advertisements on other sites. You can control whether or not these cookies are used, but preventing them may mean you are unable to access certain features or services. Preventing these cookies may stop us remembering that you didn't want a specific feature or service. By using our site you accept the use of 'Identification' cookies.

(3) ‘Targeting’ cookies are used to send you relevant information and see which content you use. We use targeting cookies to send you customised news content via email, to track which content you use and to target you with adverts on other sites. By using our site you accept the use of 'Targeting' cookies.

There a number of third parties which provide us with content and functions on our site, some of these providers will use cookies to ensure the particular areas on the site work.

The site also has Social Interaction links (such as Facebook or YouTube). We do not control any cookies that may be sent when using these external sites. For more information on these it is advised to check their cookies policies.

At any point, you have the right to request that we do not process your personal information for any marketing purposes.

You can opt-out of the Google Display Advertising Features and customise Google Display Network ads using the Ad Settings. As an added privacy measure, you can also use the Google Analytics opt-out browser add-on. However, please note that if you do this you may not be able to use the full functionality of this site.

To remove other cookies from your PC, you can use these guides:

• Internet Explorer: https://support.microsoft.com/en-us/kb/278835#/en-us/kb/278835
• Chrome¬: https://support.google.com/chrome/answer/95647?hl=en
• Safari: https://support.apple.com/kb/PH17191?locale=en_GB
• Firefox: https://support.mozilla.org/en-US/kb/delete-cookies-remove-info-websites-stored

Further information:

• Cookie Directive: http://www.ico.gov.uk
• Information about cookies: http://www.allaboutcookies.org
• Internet Advertising Bureau: http://www.youronlinechoices.eu
• International Chamber of Commerce United Kingdom: https://iccwbo.uk/pages/privacy-policy

We utilise a number of different cookie variations that serve a number of different functions. These tables identify the types of cookies that we use and why we use them.

Google Analytics Premium

This site uses Google® Analytics Premium, a web analytics service provided by Google Ireland Limited (“Google”). Google Analytics Premium uses “cookies”, which are text files placed on your computer, to help the site interact with how users use the site. On behalf of the operator of this site Google will use this information for the purpose of evaluating your use of the site, compiling reports on site activity and providing other services relating to site activity and internet usage to the site operator. The IP address collected through Google Analytics will not be associated with any other data held by Google.

Google is a registered trademark of Google, Inc. Google, Inc. is not affiliated with Standard Life Aberdeen group, nor does it sponsor or endorse Standard Life Aberdeen group products or services.

Uses of Google Analytics Premium

In order to improve our users’ experience, we may use Google Analytics features such as Remarketing, DoubleClick Campaign Manager Integration, Google Display Network Impression Reporting and/or Google Analytics Demographics and Interest Reporting (Google Display Advertising Features).

Information collected by our cookies will not personally identify you. It does, however, identify your computer and connection to the Internet. We only collect general information about your computer settings, connection to the Internet (e.g. operating system and platform), IP address, browsing patterns, and interactions within our site.

We may use Remarketing with Google Analytics to advertise online. Third party vendors, including Google, may show our ads on various sites across the internet. They may also use cookies set by the Google Display Advertising

Features to inform, optimise and determine which ads you see on our site, including ads based on previous visits to our site.

With regards to the Google Display Network Impression Reporting and the DoubleClick Campaign Manager integration, we and any third party vendors, including Google, may use cookies set by the Google Display Advertising Features to analyse and report on ads used within our site including, but not limited to, impressions created by the ads and how these interact with other ad features and services.

With regards to Google Analytics Demographics and Interest Reporting, we may use data from Google's Interest-based advertising and/or third party audience data (e.g. age, gender and interests) with Google Analytics to target and optimise our marketing campaigns, strategies and our site content.

These cookie name are associated with Qumu and used to deliver video content on the site

Analytics - DoubleClick’s integrated and open platform lets you bring all your audience insights together in one place. With a complete, real-time view of your audience, you can engage the people you care about most to maximize the impact of your advertising dollars. Channel ID - purpose is for local storage. id - This cookie is used for re-targeting, optimisation, reporting and attribution of online adverts.

GAPS = Google calendar. Google set a number of cookies on any page that includes a Google Calendar. While we have no control over the cookies set by Google, they appear to include a mixture of pieces of information to measure the number and behaviour of Google Calendar users, as well as information about which calendar you are viewing, and which tab you are currently on. Also, Google uses these cookies to improve your user experience.

This cookie is used to distinguishes unique users by assigning a randomly generated number as a client identifier. It is included in each page request in a site and used to calculate visitor, session and campaign data for the sites analytics reports. By default it is set to expire after 2 years, although this is customisable by site owners.

This cookie name is associated with Google Universal Analytics, according to documentation it is used to throttle the request rate - limiting the collection of data on high traffic sites. It expires after 10 minutes.

These cookies are used to collect information about how people use the site. This allows us to make sure the site is meeting your needs, and help us understand what we could improve. See the Google Analytics Privacy Policy for more details.

This cookie is used to record the types of cookies a user is willing to accept on this site.

Session based cookie used by the Browser you are using e.g. Chrome or Internet Explorer.

The term “third-party” indicates that rather than having a direct relationship with a user, a company has a relationship with one or more of the sites that a user visits. For example, if a user visits standardlifeaberdeen.com directly, that site is the “first party.” If standardlifeaberdeen.com partners with an advertising network, platform, or exchange to place ads, the network, platform, or exchange is the “third party.” The advertising network uses cookies when the user visits standardlifeaberdeen.com to help it select and serve the best ad. These cookies are considered “third-party cookies.” First parties partner with third parties in this way because third parties have technology and expertise to enable more efficient ad placement across sites. Working with brands, publishers and sites, use third-party cookies to make advertising more engaging and relevant to users and more valuable to publishers and advertisers.

Where users have previously indicated a preference, that user’s preference will be stored in this cookie.

Changes to the Policy

Please be aware that this Policy may be updated at any time. As such, please ensure that you regularly read the latest version of this page.

Questions

If you have any questions or complaints relating to the Policy or how we use the personal information we have about you, please contact us and we will try to respond to you promptly.

Glossary

A cookie is information that a web server stores on your hard disk so that it allows a site to store your preferences on your machine and later retrieve it.

A session is a series of interactions between two communication end points that occur during the span of a single connection and is related to a particular session number.